For additionally connected endpoints, a FortiClient license subscription must be purchased. Phone support is provided for paid licenses.įortiClient licenses on a FortiOS 6.0.x FortiGateįortiGate 30 series and higher models include a FortiClient free trial license for ten connected FortiClient endpoints. Phone support is not provided when using the free trial licenses. When using the ten free trial licenses for FortiClient in managed mode, support is available on the Fortinet Forums. In managed mode, apply FortiClient licensing to FortiGate or EMS. Phone support from the Fortinet Technical Assistance Center is not provided unless a FortiClient license is purchased.įortiClient in managed mode requires a license. Support for FortiClient in standalone mode is provided on the Fortinet Forums ( ).
If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided.Ī license is required to access Fortinet support. This article explains FortiClient licensing and support in different versions.įortiClient in standalone mode does not require a license.
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