

Doing so may lock you out of your phone for an additional 72 hours for security purposes. Earn points on purchase Member-only pricing Smart ways to buy Shopping for business For businesses, create or sign in to a Samsung Business Account. Track your order, register your products and earn rewards on qualifying purchases in one place. Note: Do not change your Google account password for 72 hours before or after your factory reset. A Samsung Account is your gateway to all things Samsung.

To restore contacts, photos, and apps associated with Google, you must have the correct Google account login information. Resetting without this information puts you at risk of permanently being locked out of your phone and/or losing personal information.After the factory reset is complete, menu items will reappear with Reboot system now highlighted.Press the Volume DOWN button to highlight Factory data reset and press the POWER button to select it.Press the Volume DOWN button to highlight Wipe data/factory reset.Note: If the Android logo followed by the Android Recovery Menu doesn't appear, you'll need to start the process again.

